Arrived quickly Arrived quickly, always good products that last!

Easy transaction problem solved -

Product and customer service horrible The remote to the hit lights LED strip lights was broken. In contacting the company via email, this was their ignorant response... "Are you sure you buy from us? Why every month have people send this kind of mail. You didn't have any other way to earn money? Cheater" This is what was sent to them... Message Body: So we got these LED strip lights. And the controller is in pieces. Do we return everything or can a new controller be sent? I'm not sure what kind of customer service this is, but I guess it goes with the quality of their lights. The remote is a cheap piece of garbage, obviously. And their customer service by email is horrible. You cannot get them by phone at all.

Excellent customer service I had ordered a LED lighting kit through Amazon and twice they sent me the wrong product. I contacted the seller (Hitlights) and within 30 minutes they responded to my complaint and sent me exactly want I had originally wanted. Hitlights customer service is top notch! Also after installing the product, I am completely satisfied.

I had A few conversations with Dario I had A few conversations with Dario. I told him what I wanted to do and he did the rest. He picked out the package that I needed and it was perfect. I also had a problem with a set of hit lights for over the cabinet lighting and he talked me through on how to fix the issue. He was 100% professional ,extremely knowledgeable and very friendly on the phone. Because of this experience I will be a hit light customer forever.