Best customer service ever period no… Best customer service ever period no prolonged process for replacement warranties ..beautiful company I pray you continue to thrive.

Spider Farmer has excellent customer… Spider Farmer has excellent customer service! I love their products and how well they work for me. Recently I had a small issue and Spider Farmer quickly took care of it and shipped me a replacement. Thank you!

Power supply broke Power supply broke in less than a month (2 February), leaving me without a light. Has ruined an entire crop wasting my money and time. Have contacted customer service and have been told conflicting information. Some telling me I should have a replacement soon and others telling me I will have to wait a month and a half to get a replacement power supply (20 March) and no other options available. I wouldn't deal with this company directly as customer service is not acceptable. (Edit: I have been messaging your service team for the past 10 days! Solutions were wait a month and a half for a replacement or now saying to pay to return product adding more costs to myself for your defective product.)

Customer service went above and beyond I see a lot of negative reviews but my experience has been above and beyond with customer support and service. My se3000 was working well then bars started going out randomly. Contacted spider farmer and they gave me some different options of what the issue could be to try troubleshooting. Didn't work but my light was under warranty and they were quick to send out a replacement. I've seen some reviews stating they are bribing people for 5 star reviews but the lights have been amazing and having a company stand behind their product isn't bribing for reviews but earning 5 star reviews.

Super fast shipping Super fast shipping & custom service Ordered on the 27/12/23 and didn't expect a delivery until mid January. Freight started arriving in the 3/1/24 with the rest to be delivered tomorrow the 4/1/24 . All delivered by the 5th brilliant 🙏👍😁 PS very fast with responses to customer service as well, local support the cherry 🍒 on top in IMHO 🌟🌟🌟🌟🌟 Thanks guys