Best customer service ever period no… Best customer service ever period no prolonged process for replacement warranties ..beautiful company I pray you continue to thrive.

Power supply broke Power supply broke in less than a month (2 February), leaving me without a light. Has ruined an entire crop wasting my money and time. Have contacted customer service and have been told conflicting information. Some telling me I should have a replacement soon and others telling me I will have to wait a month and a half to get a replacement power supply (20 March) and no other options available. I wouldn't deal with this company directly as customer service is not acceptable. (Edit: I have been messaging your service team for the past 10 days! Solutions were wait a month and a half for a replacement or now saying to pay to return product adding more costs to myself for your defective product.)

Quality prompt kit, response to query All expected kit arrived promptly, and so far ( a week in) looks of good quality. I didnt understand the instructions for one bit of kit but had a response to an emailed query within 24 hours which resolved my difficulty.

You guys fixed my fixture,You got a… You guys fixed my fixture,You got a very responsive team, that helped me a lot in finding the right solution. I also work with some of your people in influencer capacity and they are top notch, very knowledgeable.

Im a pleased customer My order arived in a very short time, and everything looks amazing. I had questions about how to use smart controler. I wrote to them an email and got a response that very same day. I wouls definetly reccomend to everyone, and i will recomend them to my friends. And im sure that i will buy from them in the future.