Frank E White
DEOnly 1 out of 3 Items got delivered Ordered 3 Items and today only the LED Light got delivered. The inline fan and the filter are missing. I contacted the support after coming home from work but unfortunately didnβt get a response. Maybe someone from spiderfarmer reads this
Dan Cowza
AUThis company is a fraud This company is a fraud. They have had my goods returned to their warehouse and they refuse to refund my money. I notice I am not the first person this has happened to either. Use Mars Hydro. Better value and great customer service
Eric P
GBCustomer service went above and beyond I see a lot of negative reviews but my experience has been above and beyond with customer support and service. My se3000 was working well then bars started going out randomly. Contacted spider farmer and they gave me some different options of what the issue could be to try troubleshooting. Didn't work but my light was under warranty and they were quick to send out a replacement. I've seen some reviews stating they are bribing people for 5 star reviews but the lights have been amazing and having a company stand behind their product isn't bribing for reviews but earning 5 star reviews.
robert ieraci
AUSuper fast shipping Super fast shipping & custom service Ordered on the 27/12/23 and didn't expect a delivery until mid January. Freight started arriving in the 3/1/24 with the rest to be delivered tomorrow the 4/1/24 . All delivered by the 5th brilliant πππ PS very fast with responses to customer service as well, local support the cherry π on top in IMHO πππππ Thanks guys
Johan
BEThe product from that company are real sh.it. Poor made in china quality The product from that company are real craps. They use some Bad plastic quality for their produits. Customer service is Bad and really low to answer. Cross your fingers to never get troubles with your spider farmer items. I can't recommand at all! Run away from this Bad retailer