Your full tent kit might come in 2 packages! I ordered a full kit and had a moment of panic because I received tracking for just one of the two packages that were shipped, and the package I was tracking just had the clip on fan inside. Customer service was extremely quick and got me the other tracking number right after I emailed in; no further issues since then! Setup was easy and pretty fun actually. Fairly basic instructions but not too tough to follow.

Spider Farmer Spider Farmer Amazing and sincere customer support ! Blazing fast shipping with quality packaging, this company treats you like family with quality products ! Thank you

Quality prompt kit, response to query All expected kit arrived promptly, and so far ( a week in) looks of good quality. I didnt understand the instructions for one bit of kit but had a response to an emailed query within 24 hours which resolved my difficulty.

Disappointing Ordered a grow kit in January, the fan I ordered stopped working. Reached out to customer service requesting assistance and was told there was nothing they could do since it had been past 30days since I received the product in question. They claim a 5year warranty, but they don't honor it and they hide any negative reviews posted on their site. Avoid!

These are the guys! (and girls) Fastly shipped and VERY nicely packaged quality products. Customer service addressed my concern swiftly and was very nice to work with. I recommend my friends at Spider Farmer to help you with all your growing needs. I cant wait to start farming!