saad asif
GBThis is the worst American based… This is the worst American based company I have dealt with in 20 years. After placing an order, I was advised that I will recieve an email to confirm that the order has been dispatched. I placed the order six days ago and have still not recieved an update. I contacted Quietcarry 4 times over the course of a week and I have been ignored. None of my emails have recieved a response. At this point I am regretting placing an order with this company. If I don't hear back from them in twenty four hours, I will contact my credit card provider to complete a charge back. Quietcarry, if you do read this, remember that customers are the ones thaf run your business. Ignoring customers is how businesses fail. So I suggest you guys get your act together.
Scott Hickam
GBFantastic Product. Great Service. I bought the iQ and I am more than impressed. The machining is top notch, the action is smooth the setup is perfect and it’s razor sharp. It’s a little smaller than expected, but that actually turns out to be better. So, my only nitpick is maybe they should put some more pics up for size comparison, but that really is all. They were extremely helpful and considerate when communicating with me. I didn’t even have to wait that long to get my order, but if I had it would’ve been totally okay. I have a hard time believing these other reviews simply because my experience was so opposite, but they seem to fail to see that supporting a small business usually comes with a few tradeoffs. They don’t have a staff of 20 people to fulfill orders or answer emails every day, but rather usually just one. That’s a reality of a small business, and in my opinion, what you get in return by far exceeds the slight inconveniences you might experience related to them just simply being understaffed. So if you’re on the fence, just buy it. You won’t be disappointed with the product one bit.
Jap Stah
NLQC is now threatening to get back at me. QC is now threatening to get back at my work if I do not stop ask questions about my delivery. How sick can you get as a company? No refund, no service. Totally nothing! Money gone! Do not do business with these total morons!
Peter Fox
GBNon-existent customer support. I ordered "the drift," aka KNSWSA, in Vanax SuperClean steel for $305 and was super excited about this knife with the Vanax blade. It came fairly sharp. However, I used 4-5 high-grade wet stones and got the knife ridiculously sharp. It was my EDC for about two weeks until I noticed some discoloration of the blade. What happened to the claim of "All components are made to withstand extreme corrosion, making this knife nearly rust-proof." Well, that's a good question. I emailed them 2x and never heard anything. Not even a simple reply of, "Sorry you're screwed." Nope, not a single reply. They don't stand behind their products and have zero-customer service. I will NEVER EVER buy another knife from Quiet Carry--and I'm a knife guy. Learn from my mistake; don't waste your money. If you want a knife that's quality and supported by a company that stands by its product--keep looking--you don't find it with Quiet Carry! Stick with the knife brands you know that have supported customers for years!
Ken Zigler
GBTHE WORST THE WORST! Their products are attractive but the good news ends there... I ordered their Q3 knife/key organizer. The price was stupid high and after adding shipping, tax etc. it totaled $79.88, crazy high, right? But I was stupid and ordered it anyway. No shipping notification came and I inquired. Customer service was totally rude. Every time I asked things like "when will it ship" and "will there be a tracking number provided" I kept getting stuff back "if you're not happy we'll just cancel the order". ??? Their attitude was "if you don't like it we'll just cancel your order". The signal they sent me was "we're not interested in your business". Well now I'm not interested in their business.