Avoid Paid for expedited shipping, yet it took forever to get to me. They sent the wrong item. They asked me to send a picture of it. I did. They told me to send it back and they will send me a new one. Instead of them sending it right away since it was their mistake. Its been a month since they received it and nothing. Emailing them is hit or miss sometimes they respond quickly and other times they don't. I asked them to support me regarding something and they said go talk to a locksmith. For such an expensive product I was expecting to at least have good customer support, but I was wrong. Please avoid.

Poor customer service A few months ago i had bought the Quietcarry waypoint full black an excellent knive i had to have. i ordered it from there website nothing new the package even arrived early but it wasnt delivered a few minutes later i got a message on my phone saying its delivered signed and all at saying it should have been deliverd we werent allowed to sign because of corona i was getting worried and mailled them back there response was you probably forgot you got the packge with a link to DHL with not my signature afther that they did not answer back on anything

Bad and rude customer service Bad and rude customer service. Super delay in shipping times. They charge for a shipping yet don't use at least a priority mailing system. My order has been past 1 week still don't have it. I will follow up through paypal if this takes too long. I emailed them and did not answer back. I don't recommend and I will not order again from this knife store. You are better off with DLT trading, bladehq or knife center. But this quiet carry not reliable I can say. Doesn't even have a phone number to call and an address, email only. Very suspicious.

Great prduct (Ti Q3 Tool blade). Great product (Ti Q3 Tool blade), nice crafmanship. I received the wrong item (blade version) but they sent me another tool-blade for FREE ! I guess their customer service gets better and better. Keep on taking care of your clients. I will order again.

Ordered 4 products from Quiet Carry to… Ordered 4 products from Quiet Carry to Canada so far and extremely happy and impressed with their knives and fast hassle free shipping by DHL. Customer service was very responsive and will definitely order again in the future.