TerryNY
GBHappy with my purchase, excellent knife. Surprised to hear about shipping complaints. I came here to thank these guys. I contacted them several times and they answered my questions within a day or so. I ended up ordering the Waypoint knife in May and arrived late but most of my packages have since the CoronaVirus. No surprise though. I had to contacted them again about sending me a screw because I lost it behind my workbench which I could not move the bench, my mistake. It took a few days to reply but said they were short handed and it will go out with the next batch. I didn't mind as I know they are a small company. They must have sent the new part that day because it arrived today 2 days later with no questions asked. It was actually more than I expected lol. I assume the shipping delays are hit or miss. Happy with my purchase, excellent knife.
saad asif
GBThis is the worst American based… This is the worst American based company I have dealt with in 20 years. After placing an order, I was advised that I will recieve an email to confirm that the order has been dispatched. I placed the order six days ago and have still not recieved an update. I contacted Quietcarry 4 times over the course of a week and I have been ignored. None of my emails have recieved a response. At this point I am regretting placing an order with this company. If I don't hear back from them in twenty four hours, I will contact my credit card provider to complete a charge back. Quietcarry, if you do read this, remember that customers are the ones thaf run your business. Ignoring customers is how businesses fail. So I suggest you guys get your act together.
Ken Zigler
GBTHE WORST THE WORST! Their products are attractive but the good news ends there... I ordered their Q3 knife/key organizer. The price was stupid high and after adding shipping, tax etc. it totaled $79.88, crazy high, right? But I was stupid and ordered it anyway. No shipping notification came and I inquired. Customer service was totally rude. Every time I asked things like "when will it ship" and "will there be a tracking number provided" I kept getting stuff back "if you're not happy we'll just cancel the order". ??? Their attitude was "if you don't like it we'll just cancel your order". The signal they sent me was "we're not interested in your business". Well now I'm not interested in their business.
Patrick Malone
CAAwful experience Echoing what others have said, these guys are completely out to lunch when it comes to taking care of their customers. Shipping delays can be forgiven with a little communication but their attitude is weirdly casual and dismissive. I suspect Quiet Carry will be out of business before long. Look elsewhere.
SMR
AUKnife never arrived Knife never arrived, after supposedly being despatched twice due to them sending with an inappropriate courier service. Customer service is trash and just decided to stop responding - this was back in April and still no response and no knife. Avoid at all costs, super disappointing.