Bad and rude customer service Bad and rude customer service. Super delay in shipping times. They charge for a shipping yet don't use at least a priority mailing system. My order has been past 1 week still don't have it. I will follow up through paypal if this takes too long. I emailed them and did not answer back. I don't recommend and I will not order again from this knife store. You are better off with DLT trading, bladehq or knife center. But this quiet carry not reliable I can say. Doesn't even have a phone number to call and an address, email only. Very suspicious.

Awful experience Echoing what others have said, these guys are completely out to lunch when it comes to taking care of their customers. Shipping delays can be forgiven with a little communication but their attitude is weirdly casual and dismissive. I suspect Quiet Carry will be out of business before long. Look elsewhere.

Avoid Paid for expedited shipping, yet it took forever to get to me. They sent the wrong item. They asked me to send a picture of it. I did. They told me to send it back and they will send me a new one. Instead of them sending it right away since it was their mistake. Its been a month since they received it and nothing. Emailing them is hit or miss sometimes they respond quickly and other times they don't. I asked them to support me regarding something and they said go talk to a locksmith. For such an expensive product I was expecting to at least have good customer support, but I was wrong. Please avoid.

Happy with my purchase, excellent knife. Surprised to hear about shipping complaints. I came here to thank these guys. I contacted them several times and they answered my questions within a day or so. I ended up ordering the Waypoint knife in May and arrived late but most of my packages have since the CoronaVirus. No surprise though. I had to contacted them again about sending me a screw because I lost it behind my workbench which I could not move the bench, my mistake. It took a few days to reply but said they were short handed and it will go out with the next batch. I didn't mind as I know they are a small company. They must have sent the new part that day because it arrived today 2 days later with no questions asked. It was actually more than I expected lol. I assume the shipping delays are hit or miss. Happy with my purchase, excellent knife.

Poor customer service A few months ago i had bought the Quietcarry waypoint full black an excellent knive i had to have. i ordered it from there website nothing new the package even arrived early but it wasnt delivered a few minutes later i got a message on my phone saying its delivered signed and all at saying it should have been deliverd we werent allowed to sign because of corona i was getting worried and mailled them back there response was you probably forgot you got the packge with a link to DHL with not my signature afther that they did not answer back on anything