They can't provide a quote without… They can't provide a quote without getting your email address and address location. Horrible Company, I would NEVER recommend!!! A prime example of the tail trying to wag the dog!!

Scammed us out of $2100.00 because they sent oversized forklifts This is outsourced and they cannot guarantee certain size forklifts. Due to this they sent us oversized forklifts that would not fit into a standard bay door. Upon notifying them of this they said that they needed to cancel the order and rebook. Upon trying to rebook is when I was told that they cannot guarantee the size of the lift upon arrival. Needless to say we did not rebook. Two weeks go by and I paid $2100.00 to have them "attempt" to deliver the forklifts. I disputed the charges and was told "sorry not our fault". Go with a local company!!!!!!!

Call someone else On January 8 I called Bigrentz to order a scissor lift, it was supposed to be delivered on January 10 to the Marshalls store where we had a $2500 job that was supposed to be done at night, and they were given instructions to ask the manager in the store where to deliver from the back door, not thru front entrance. On January 10 I was contacted by the store manager that there was no lift delivery, the manager even checked outside, but there was no lift and they canceled the job. From the words of Bigrentz driver wasn't able to contact anybody on the job site, even though the store was open all day and Bigrentz was given instructions to go in the store and ask the manager where to leave it, he decided to leave it somewhere outside behind the building without telling anybody. Bigrentz refused to do a refund and they sent me a phone call recording where it clearly says to go to the store, talk to the manager, and the manager gonna show where to bring it from the other side from the back door, not to the front door. I paid them $521.30 for rent, but I didn't receive a refund and lost the $2500 job. I need a refund for the service that I didn't receive.

Run away Run away! They'll qoute you one thing but you get charged another. Took them days to get back to me. Then when they did my qoute for $2900 for a loader and excavator went to $3400 for just the excavator. Use a REAL local company not these Cali coms.

Completely incompetent Completely incompetent! Horrible set and processing, then canceled the day before delivery. No order numbers, receipts, confirmations, etc. It’s amazing they’re in business at all. They come off as a scam company. Beware people, Beware of Bigrentz!!!