Totally false advertising! They advertise $141.00 a day for 5000 lb forlift. After getting the actual quote it was $800.00 a day. What a rip off company! Charging $175.00 to drop it off and pick it up! What a joke!

Awful Protection Plan Worst customer service and protection plan policy is a joke. I've been in the industry for 10+ years and have had to rent a few forklifts over the years. Things happen and that is why I always purchase the protection plan. And in a few instances, it was well worth it. But the plan this company offers only covers 10% of any repairs. A pump broke on our forklift and the amount I "save" with the protection plan was less then the $400 I spent to insure the forklift. I will not be renting from them again.

I rented a machine through DOZR here in… I rented a machine through DOZR here in NC. It was 2 weeks ago. Each time they delivered a machine to my site it was broken. I have yet to receive my money back from them. DOZR said they were waiting on Hertz to refund the money from the contractor. I ended up spending an additional 1300. To rent another machine from them. This time they can’t find a machine but my money has been deducted from my account. It’s bad business to have a working crew waiting on a mini excavator for 3 weeks. Think twice before renting from DOZR.

Bigrentz is the best way to go Would definitely rent again from BigRentz. Their staff answred all my questions. Delivery of articulated boom lift came right on time. No issues at all with the machine. Lost the key and they were able to tell me exactly where i can go to get a replacement key. Very knowledgeable. Looking forward to working with them again on my next project

Call someone else On January 8 I called Bigrentz to order a scissor lift, it was supposed to be delivered on January 10 to the Marshalls store where we had a $2500 job that was supposed to be done at night, and they were given instructions to ask the manager in the store where to deliver from the back door, not thru front entrance. On January 10 I was contacted by the store manager that there was no lift delivery, the manager even checked outside, but there was no lift and they canceled the job. From the words of Bigrentz driver wasn't able to contact anybody on the job site, even though the store was open all day and Bigrentz was given instructions to go in the store and ask the manager where to leave it, he decided to leave it somewhere outside behind the building without telling anybody. Bigrentz refused to do a refund and they sent me a phone call recording where it clearly says to go to the store, talk to the manager, and the manager gonna show where to bring it from the other side from the back door, not to the front door. I paid them $521.30 for rent, but I didn't receive a refund and lost the $2500 job. I need a refund for the service that I didn't receive.