Jesse Ward
GBScammed us out of $2100.00 because they sent oversized forklifts This is outsourced and they cannot guarantee certain size forklifts. Due to this they sent us oversized forklifts that would not fit into a standard bay door. Upon notifying them of this they said that they needed to cancel the order and rebook. Upon trying to rebook is when I was told that they cannot guarantee the size of the lift upon arrival. Needless to say we did not rebook. Two weeks go by and I paid $2100.00 to have them "attempt" to deliver the forklifts. I disputed the charges and was told "sorry not our fault". Go with a local company!!!!!!!
Steve Taylor
GBCheck exactly what you are being… Check exactly what you are being charged for. I discovered an unexpected charge against my credit card "for fuel used". The charge was excessive, I thought, but the fact they didn't even tell me before they took the money makes me very angry
TW
GBDo NOT use these guys!!! I submitted an order a week before I needed. They confirmed the order and the day before the job, they call me and tell me they cant provide the equipment. Very unprofessional. They had a week to figure this out and they waited until the last day cancel. I wish I could sue these guys. Now I have to scramble to find a replacement.
Sam Velez
GBAwful Protection Plan Worst customer service and protection plan policy is a joke. I've been in the industry for 10+ years and have had to rent a few forklifts over the years. Things happen and that is why I always purchase the protection plan. And in a few instances, it was well worth it. But the plan this company offers only covers 10% of any repairs. A pump broke on our forklift and the amount I "save" with the protection plan was less then the $400 I spent to insure the forklift. I will not be renting from them again.
Patrice Shavone
GBI rented a machine through DOZR here in… I rented a machine through DOZR here in NC. It was 2 weeks ago. Each time they delivered a machine to my site it was broken. I have yet to receive my money back from them. DOZR said they were waiting on Hertz to refund the money from the contractor. I ended up spending an additional 1300. To rent another machine from them. This time they can’t find a machine but my money has been deducted from my account. It’s bad business to have a working crew waiting on a mini excavator for 3 weeks. Think twice before renting from DOZR.