RODERICK AEY
GB$200,000 lemon truck.. 8 weeks since delivery Officially 8 weeks since our truck was delivered. It has been a complete nightmare for us. The truck hasn't performed even a 1-hour job. It has spent the entire 8 weeks since delivery under the microscope and troubleshooting at either Custom Truck Canton or the Ford dealer. 8 weeks and they've offered me nothing to help me perform my work, no replacement of the truck... THEY'VE DONE NOTHING. EXCEPT CONTINUE TO TROUBLESHOOT AND TROUBLESHOOT..... FOR 8 WEEKS!!!!! We spent $200,000.. that money is in your bank account. Meanwhile we have a $200,000 truck that essentially useless. Nobody has ever reached out to me besides the salesman. I'm constantly the one following up with them. Who the hell is the manager? Do they not have the spine to get involved and make a decision to get me taken care of. Are you just waiting for me to file a lawsuit? WHERE IS MY SOLUTION? WHEN IS THIS GOING TO END?
PAUL SENFT
GBCustom truck always has a great… Custom truck always has a great inventory supply, Darryl did and oustanding job to facilitate our purchase and delivery.
C.Burke
GBRonnie Rose Ronnie Rose was so prompt to respond and helpful. We have purchased two track machines in the last 30 days with him as he is able to accomodate our last minute requests.
Bill Warlop
GB1978 RO STINGER TC125 rebuild Elmer Grigsby is FANTASTIC! could not have completed this rebuild without his knowledge and great effort he put into helping me along. I highly recomend CTOS ! Bill Warlop HCC General Contractors
JONATHAN LLOYD
GBPrompt,professional,communicative Every individual I have had contact with has been very professional, prompt in responding, and communicative in all aspects of the process at this point. They complete each inquiry with intuitive action to meet customers needs.