Drill missing from delivery I ordered a combination offer; a cordless Milwaukee vacuum combined with a Milwaukee drill. The vacuum was delivered without the promised drill. I emailed BuildClub and they said they would look into this. That was days ago and I haven’t heard anything from them. UPDATED REVIEW: BuildClub did track down the second parcel and it was finally delivered. They said the driver made the error of only picking one item from the packing list instead of two. I am upgrading my star rating from 1 star to only 3. If BuildClub is using a delivery service with drivers who can’t adequately read to do their jobs, maybe they should change delivery services.

Everything arrives on time Everything arrives on time. And the delivery person was very helpful and easy to work with. Also, excellent customer support.

The material I needed, when I needed it, at good price After not finding the 12' sheets of corrugated roofing material in the color we wanted anywhere else, BuildClub had it at a reasonable price and quick delivery. Saved our project as my assistant visiting from out of state was only visiting for three days.

The prices are always good The prices are always good and the delivery was on time. Your website could be better, the search results are not always consistent and there seems to be some bugs with scrolling a list. You have cancelled some product orders, after being placed, that you can't source which is quite inconvenient, as it's happened more than once. I am aware that this is noted on your site but it does not inspire confidence when it happens.

Cracked Birdbath My birdbath had a Crack causing it to leak and I reported it after delivery. I had a brand new replacement delivered about 3 hours after my report. Amazing service!!