I didn’t have any trouble finding the… I didn’t have any trouble finding the Klein Tools items by their part numbers. Once I placed the order, I got shipping notifications and they arrived in perfect condition. Trying to deal with Home Depot is almost impossible.

Good Company The product was shipped on your end promptly but got delayed in the mail. It took a week longer then expected. Happy with the product and your service.

Fast delivery I recently placed an order with this company, eio.com, even though I had never heard of them before. I ordered mid-day on Wed and it arrived at my home in Alabama on Friday which took me by surprise. Of note, my order summary didn't show any amount for shipping and taxes (not sure if they built it into the price of the item or what).

Refurbished item sold as new Refurbished item sold as new. New seal glued over old one. Casing has bruises and paint flecks missing. Should have indication before sale that item is refurbished and price should be discounted. Have not checked yet if it is functional. Images and S/N are available upon request. Edit as of 2022-05-13: EIO states that the manufacturer (Athena Power) shipped the item directly. EIO was was quick to assist with getting a remedy from them. I revised up the review while waiting for the result.

Worth the wait. Great rock hammer in perfect condition. Price and free shipping is hard to match. It took longer than expected with no explanation as others have mentioned but now that I know what to expect it will be five stars next time. Thanks.