They had the item I wanted and were… They had the item I wanted and were even able to change the delivery location when we realized the time it would take. The item arrived as promised and even though the USPS tracking information is confusing and not always accurate, the item arrived on time!! The EIO customer service was top notch!

Worth the wait. Great rock hammer in perfect condition. Price and free shipping is hard to match. It took longer than expected with no explanation as others have mentioned but now that I know what to expect it will be five stars next time. Thanks.

Great product - Wished for more open communication I purchased a server chassis that has been very hard to find over the course of several months and was skeptical to purchase form EIO given the type of product in comparison to the hand tools and supplies advertised. However the product arrived roughly 3.5 weeks since purchase and is exactly as expected. The only wish that I could have was more communication on the status of the order including any delays. The product showed as shipped 1 week after purchase but was delayed without notification unless requested for comment. The product wouldn't really leave a warehouse and make its way to my doorstep for an addition 2 weeks. But I cannot complain too much as I'm overjoyed this chassis was delivered and in excellent packaging and condition. Thank you EIO.

You did your job and you did it… You did your job and you did it expeditiously.

Fast delivery I recently placed an order with this company, eio.com, even though I had never heard of them before. I ordered mid-day on Wed and it arrived at my home in Alabama on Friday which took me by surprise. Of note, my order summary didn't show any amount for shipping and taxes (not sure if they built it into the price of the item or what).