Pleasant shopping experience Website interface was super easy to navigate through. Made buying what I needed for my company a breeze. Tracking my shipment was just as easy with the provided shipment details. Will definitely be a repeat customer.

Great communications! I really appreciate the way ToolFetch kept me informed about delays in shipping while they awaited a shipment from the manufacturer. Will be happy to do more business with them in the future.

4 months for a small equipment order. Wish they would have told me up front! I ordered a lift on Nov. 13, with no info after a month, and no reply to emails, I called in December and was told the item would ship by January 21. Just called 1/25/24 to be told it's on a second backorder and should (maybe?) be available sometime in March. It looks as though people have a hard time getting refunds. I don't know if I should cancel and order elsewhere or hope it eventually will arrive.

The product ordered was told in stock The product ordered was told in stock, yet next day I received email was on back order. I waited 3 additional months before product was delivered. Though the manufacturer was the problem, the company should have clarified this at the time of order.

Day in oldest civilization We started planning 10 months before our trip travelling through Egypt & dealing with Latif of Deluxe Tours (not to be confused with Deluxe Travel) was a breeze. He was helpful, informative & made good suggestions. He helped us (group of 8 friends) arrange our domestic travel (train & plane), tours, transfers & can also get good prices for hotels & the Nile cruise. The drivers appointed were punctual & most importantly safe drivers in good new vehicles (with excellent airconditioning). The tour guides used by Deluxe are all excellent but special mention goes to Nevin in Cairo. She is the best guide ever - her knowledge is excellent but her friendly, helpful manner made each of our tours with her extra special. She truly went above & beyond to make sure each of our group members was well looked after. Also special mention to our guide Mohamed in Alexandria. Overall - I would highly recommend using Deluxe Tours for planning & booking your tours in Egypt. Latif & his team will definitely meet your expectations & you will have a great trip. It is much better to book directly with a trusted local travel agency than going through a foreign one (who will end up using a local agency again).