ToolFetch Order Experience Faith in the order department was very knowledgeable and helpful. Initially the equipment was to have free shipping fee, but it later turned out not to be the case. Faith was very apologetic and got me a bit of a discount on the shipping. The equipment arrived in a timely manner to my freight forwarder in Miami, and I was able to meet my project deadline in the Cayman Islands. Thanks Toolfetch!

Agent checked inventory in different… Agent checked inventory in different warehouses to see if they had any even though web said zero in stock. Received items within several days. Very expedient.

Pleasant shopping experience Website interface was super easy to navigate through. Made buying what I needed for my company a breeze. Tracking my shipment was just as easy with the provided shipment details. Will definitely be a repeat customer.

Great communications! I really appreciate the way ToolFetch kept me informed about delays in shipping while they awaited a shipment from the manufacturer. Will be happy to do more business with them in the future.

In speaking with the customer service… In speaking with the customer service rep, I was very happy to find that I could save on shipping by picking the item up at the manufacturer who is located close to us. The item was ready to pick up relatively quickly. Toolfetch was very helpful in making this happen.