GS
GBGood customer service After much research I found the oddball colored yellow toilet seat for our old house we recently moved into. I called first to verify it was actually in stock and I ordered it. After a week with no shipping info I got an email that it was on back order. I was really disappointed and replied back letting them know and asked for a refund. To my surprise I got a call from the guy I originally talked to that said it was stock and there was a mix up about it but they did have it in stock. So we agreed to keep my order and send it out. Thank you Fred! That is true customer service and what lacks nowadays in so many businesses. So thank you and I'm a happy customer because of it.
Quentin
GBThe only reason I couldn’t give 5 stars… The only reason I couldn’t give 5 stars is because of the price for the shipping. I needed the parts quickly, but wasn’t willing to pay that much for the shipping. The selection is great, the ordering process was easy, and the parts look great. I would definitely order from here again.
Kustomer Ken
GBBeautiful industrial pipes for a closet… Beautiful industrial pipes for a closet project I am building. The quality of the pipes is perfect and the floor flanges are the perfect industrial look, yet with an artistic aesthetic. They were NOT stamped "Made in ..." like so many flanges that are out there these days. The length of the pipes were exactly to my specs. What else could I ask for. Thank you again so much for the great product, fast shipping and good customer service.
Davey
GBGreat prices and free delivery Great prices and free delivery. Product was as expected. Only issue is that the box my delivery came in was very damaged and I was concerned that I had lost product through the breaks in the box. Did a count and all there. Suggest more robust packaging. I will be buying more piping soon and will buy from you.
Bill k
GBFailed to process order and credit Ordered a part online and was charged to my credit card. I was emailed the part was out of stock. It didn't state online it was out of stock, it took me through the online ordering and payment. I told them to cancel the order. After informing them my card was charged I was told it can take up to 3 days to refund my money. Why was I charged for an order that was not filled and worse a product that is out of stock? Why didn't it state online it was out of stock so I didn't waste my time and worse my money?