Thanks to incredible graphics Thanks to incredible graphics, your web view is just as true. And for your services, that's not much better, but I'll appreciate your swift reaction to time.

after 13-15 years they still perform like it was day one i bought of pair of Active Vent retrofits -- 13-15 Years ago (!) to replace those useless turbine spinners -- i noticed brown spots on my ceiling - surprised to discover they were letting in rain and they were in good shape and spun fairly fast. i just took out the spinners - fit these retrofits in - they fit just right - fastened the standing vent pipe with some galvanized screws - easy peasy. Fast forward to 2019 - they still look great although the label has faded from being exposed to the sun - They do not let the rain in - and i live in the NYC area which saw back to back hurricanes - Irene in 2011 and the devastating Hurricane Sandy 2012. These retrofit vents will prob out last me.

Product=5; Service=3 The product exceeded expectations. I bought it online, without any experience in what i wanted for a vent for a bathroom fan but knew i had little room between upstairs bathroom ceiling and roof line. So five stars for the product. Three stars for communication of when the product would ship. After three weeks i called to find out the product would likely ship the same or next day. I can't help but feel my call prompted the shipment. Your system lacked a follow-up email to advise customer of shipment. All i got was the order was sent to manufacturing. Also the ordering process was cumbersome, having to wait on a shipment cost after ordering. Expensive shipping $18 for an $18 vent. For a regular UPS cross-country fee for a part that weighed a few ounces seemed high.

Custom vent for greenhouse The custom vent was exactly what we needed for the flue on the furnace vent in the greenhouse. A size that was not readily available at the stores here. Prompt manufacture and delivery was another issue. The date promised with the purchase and the delivery were anything but smooth. It finally arrived days late and the only thing that saved the job was that the installers for the repairs to the greenhouse were also delayed in finishing the job. Things worked out but not without some good antiacids along the way!!!!!

Great product great service The particular roof vent I ordered was great in both quality and craftsmanship and I consider the price very reasonable. The best part was that I called because I needed a simple addition to the vent and guy who helped me over the phone quickly understood what I needed and was very friendly.