Order Status Issue!!! I ordered this gerber Multi-Tool last week and even though the Postal Service has been notified that a package is ready. I assume it has not shipped as of yet as I have not received anything more from the USPS or Gerber-Tools. Also after checking pricing at Lowe's I found it cheaper there.

Good enough I am very happy with the knife I ordered (Gerber LMF II) and I received it within 10 days in a good shape. The knife is nice and as described on the website (even better than the picture actually). I was just disapointed about the shipping charges of $44 for shipping to Europe. It's half the price of the knife.... I recommand this tool to people who wants a resistant and working knife.

NEVER SHOP HERE! Had the worst experience ever! Bought several goods from them. No sight of the package for several months. Corresponded with their “customer service department” numerous times. Finally, it seems to arrive by our local postal office - but as the address was wrongly written (by the sender) it was returned to sender. Now the worst part: When Two Point Enterprises / Gerber-tools.com receives the package back, it’s damaged by their shipping company - why they only want to make a partial refund (of approx. 60%) of my legal claim (= the amount in full). I’ll repeat that: I’m only refunded approx. 60% for a package which I NEVER RECEIVED! If this isn’t a complete fraudulent scamming business, I don’t know what is. DON’T EVER SHOP HERE!

Let me just day that this is the worse… Let me just day that this is the worse customer experience ever! The items aret always delayed!!!!! My package was sent to the incorrect address, no one answers emails! I will not be shopping anymore!

GOOD CUSTOMER SERVICE Although I still haven't received my order, I am very pleased with the customer service so far. I still can't evaluate the quallity of their products, but after reading all these reviews, I figure that everything will be ok.