FANTASTIC tools! Website rocks, with all the videos that show how each individual multi-tool works etc. I bought three actually, I love the FIT tool with the light and long screwdriver, used it the first day! Also, can't wait to use the FISH FISK tool on the next fishing trip!

Quality Porducts, Quality Service Gerber Tools has a very good selection, with very descriptive explanations of all the tools. I had no trouble at all finding and purchasing the knife that I wanted. My only complaint is that I selected it be sent via UPS, but I received a USPS tracking number in my e-mail. Upon further examination, however, I found that they were having trouble with UPS, so they had bumped me up to USPS Priority Shipping. Well handled, Gerber Tools!

I bought a great knife I bought a knife, read the reviews after and thought this was a scam. I got the knife a few days later and everything was perfect. No issues with this company but the reviews appear to be inconsistent with my experience.

NEVER SHOP HERE! Had the worst experience ever! Bought several goods from them. No sight of the package for several months. Corresponded with their “customer service department” numerous times. Finally, it seems to arrive by our local postal office - but as the address was wrongly written (by the sender) it was returned to sender. Now the worst part: When Two Point Enterprises / Gerber-tools.com receives the package back, it’s damaged by their shipping company - why they only want to make a partial refund (of approx. 60%) of my legal claim (= the amount in full). I’ll repeat that: I’m only refunded approx. 60% for a package which I NEVER RECEIVED! If this isn’t a complete fraudulent scamming business, I don’t know what is. DON’T EVER SHOP HERE!

Gerber Tools/Two point Enterprises-one and same Ordered 2 knives from two point enterprise; 1 engraved, 1 plain. The engraved one had my name spelled wrong. Called, explained problem to Lisa who said it was my fault for not checking my email. I was engaging with her when a "supervisor" with a snotty, supercilious attitude, who refused to listen to me and continually interrupted me told me in a loud voice, "Well you didn't check your email, you're stuck with it". What a rude, mean attitude. No customer service whatsoever and Lisa is in the background laughing. I will never do business with this company again and will advise all my acquaintances to do the same with two point enterprises and Gerber. When I told the 'old man with the loud mouth' this, he called me a troll. Good way to grow your business and influence people. During the supposed conversation he told me to shut up and to not interrupt him when he's talking. Is this the way to treat a customer. My last name is Bartlett. They engraved the knife: Bartlept. I spelled my last name 3 times in placing the order. My credit card company now has the complaint. When I told him about sending it for credit card review, he said go ahead, I sell millions of units and I win 99% of the time. Does this guy sound like someone you'd like to do business with???