Quality Porducts, Quality Service Gerber Tools has a very good selection, with very descriptive explanations of all the tools. I had no trouble at all finding and purchasing the knife that I wanted. My only complaint is that I selected it be sent via UPS, but I received a USPS tracking number in my e-mail. Upon further examination, however, I found that they were having trouble with UPS, so they had bumped me up to USPS Priority Shipping. Well handled, Gerber Tools!

Gerber Tools/Two point Enterprises-one and same Ordered 2 knives from two point enterprise; 1 engraved, 1 plain. The engraved one had my name spelled wrong. Called, explained problem to Lisa who said it was my fault for not checking my email. I was engaging with her when a "supervisor" with a snotty, supercilious attitude, who refused to listen to me and continually interrupted me told me in a loud voice, "Well you didn't check your email, you're stuck with it". What a rude, mean attitude. No customer service whatsoever and Lisa is in the background laughing. I will never do business with this company again and will advise all my acquaintances to do the same with two point enterprises and Gerber. When I told the 'old man with the loud mouth' this, he called me a troll. Good way to grow your business and influence people. During the supposed conversation he told me to shut up and to not interrupt him when he's talking. Is this the way to treat a customer. My last name is Bartlett. They engraved the knife: Bartlept. I spelled my last name 3 times in placing the order. My credit card company now has the complaint. When I told him about sending it for credit card review, he said go ahead, I sell millions of units and I win 99% of the time. Does this guy sound like someone you'd like to do business with???

Order Status Issue!!! I ordered this gerber Multi-Tool last week and even though the Postal Service has been notified that a package is ready. I assume it has not shipped as of yet as I have not received anything more from the USPS or Gerber-Tools. Also after checking pricing at Lowe's I found it cheaper there.

FANTASTIC tools! Website rocks, with all the videos that show how each individual multi-tool works etc. I bought three actually, I love the FIT tool with the light and long screwdriver, used it the first day! Also, can't wait to use the FISH FISK tool on the next fishing trip!

Good enough I am very happy with the knife I ordered (Gerber LMF II) and I received it within 10 days in a good shape. The knife is nice and as described on the website (even better than the picture actually). I was just disapointed about the shipping charges of $44 for shipping to Europe. It's half the price of the knife.... I recommand this tool to people who wants a resistant and working knife.