Bob Beadel
GBDelightful experience Daniela of the Supersummary support team was a delight. She even offered to do a zoom call and prepare a tutorial on how to use the software. Best customer support we have experienced in years! Caryl B. W. and Bob B
Susan Larson
GBGreat customer service I bought a Super Summary from Amazon. I was disappointed because the font was quite small and the color was light gray, leaving it impossible for me to read. I contacted SS and within a day they responded that Amazon does their own printing and they can’t control that. But they generously sent me the PDF copy of my book and offered a second one for free. I was very impressed by the quality and professionalism of the customer service which, in turn, reflected positively on the company.
Kay McDonald
GBIMPRESSIVE! As a book club leader I was extremely impressed with this site! It had more in depth information than any other site I have ever used. Themes, symbols, detailed summaries and so much more. I look forward to using them often in the future !
Mickey Leonard
GBCanceling subscription Although I was not able to find a phone number to speak to someone about my cancelled subscription the e-mail function worked and I was able to get a refund. I gave a lower score because there was no prior notice that my subscription was renewing.
Gene Klatt
GB3/26/24 3/26/24 - I just gave you my card to subscribe to SuperSummary. Thank you for getting back to me so swiftly so we could find out what the problem was. I appreciate your great customer service.