Scam. Don’t waste your money. I wish I could give 0 stars. I chose this company because it had relatively good reviews. First, I took a good deal of time and effort to provide all the information on the questionnaire. Then I received my first draft which was filled with errors and questions. That is expected in a first draft. I answered all of the questions. Again, I took time to provide all of the information I could to make my qualifications clear. What I received back was a resume that was drafted through ChatGPT and sent to me. There were inconsistencies, spelling and grammatical errors, and “achievements” listed that I didn’t do nor did I ever say I did. I expressed my unhappiness with the services to both the writer and customer service, but I was assured he would fix it. So again I made detail markups of the resume and sent it back. The resume I received was a bit better and I put my trust in the company when I was assured it would sail past ATS software. After 2 months with no interviews, I reached out to ZipJob as I had the 60-day guarantee. All I got was the offer to have it redone. After another month, I ended up meeting with a professional career coach who reviewed my resume and pointed out all of the aspects that would get it tossed by ATS immediately. I have reached out to the company and asked for my money back because they failed to render the services I paid for - an ATS friendly resume. They will not offer me a refund. They offered to rewrite it, but honestly with what I got after all of the time I put into providing information, I don’t think it’s worth it. I don’t trust wasting more time in this process. This company does not care about customers. They just use AI and take your money.

Very disappointed... I'm a writer currently tied up with several ongoing projects. I needed a resume to submit to a potential client and went to ZipJob after reading reviews. Unfortunately, what I received looked like something written by a poorly programmed AI platform. I may be able to salvage the resume after I was given a second draft, but the LinkedIn profile update was - and I hate to say this - straight garbage. I would have been better off looking for someone local to help me with my needs. If you are looking for someone to help you write a resume, I would suggest you go the same route.

Extremely happy My resume needed to be built out and polished and I'm so glad I went with ZipJob to do it. The process was easy and the results (resume, cover letter, LinkedIn profile) were great- it was just what I was looking for. The collaboration was easy and the process took less than a week! Knowing that there are a lot of these services out there, reviews are super important and helpful when trying to make a decision. I read a million and am happy I went with this one.

TERRIBLE QUALITY RESUME - WASTE OF $ Save your money and google a few examples of resumes in your field and experience level, then go to any number of AI-augmented sites like Career.io or ResumeGenius, or just keep it simple on a word doc following standard business convention (no pic, grapics, colors, tables, etc.) ZipJob's is 100% off-shore (India most likely) staffed by non-native English speakers that take your existing copy and cram it full of obvious keywords to the point where your resume would make any recruiter's head explode. Then they want to charge you for a phone call to explain to them how they got it all wrong. In the end, you will have created more work for yourself by having to edit down their poor grasp of American english and modern business convention. AND THEY WONT ISSUE A REFUND. BUYER BEWARE. The Association of Resume Writers and Career Coaches that have allowed ZipJob to post their logo on their site must allow anyone to use their logo for $.

I had a very unsatisfactory experience… I had a very unsatisfactory experience with their customer service. Despite their advertised deadlines in both standard and premium service packages, they consistently failed to meet them. Worse still, when I requested a refund due to their inability to deliver on time, they avoided addressing my concerns altogether, offering nothing but apologies for their high workload. Additionally, when they finally assigned a writer to me, it took an extra two days. Even though they provided a summary and curriculum vitae, I found it disappointingly similar to what I had provided them initially. Now, they're ignoring my refund request, seemingly waiting for the five-day period I have for edits to pass, just to automatically close the request without any resolution or response to my concerns. This entire ordeal has been a waste of both TIME and MONEY, and I cannot recommend their services.