I have been ordering herbs from this… I have been ordering herbs from this company for years since they were mountain fresh and while the herbs are good quality the customer service have fallen off a cliff and is non existent ( good customer service would have got you five stars). You cannot contact them by phone or email only God knows how many customers they have lost dew to poor service. Iam still waiting for my order I wish they were this slow to take the money for my order.

Responsive customer service Unfortunately due to the pandemic, orders (via Royal Mail delivery) took longer than usual. However this is obviously no fault of Nutriherbs. As a gesture of goodwill, Nutriherbs sent out two packages which arrived this afternoon. All phone calls and emails were answered to in reasonable time frame too. Over well happy with the process

I'm giving up on this company I'm giving up on this company, after trying to rely on them for a herbal product that is difficult to find elsewhere. It takes several attempts to get them to respond to emails. It doesn't help that they've changed their email address but not updated it on their website. They also take little or no responsibility for problems. When I query why I only receive one bottle instead of two ordered, we eventually work out their labelling is wrong. Losing trust, I weighed the product, which is significantly under what is advertised. They just try to reassure me I'm wrong! I don't trust them, and would warn others you might not get what you pay for unfortunately.

Absolute scammers Absolute scammers, they sent an incomplete order on purpose, only ordered three items and only two came, the highest paying item was not inside what a convenienced, the teas have a low expiry date, tea normally has 2-3 years at least. Extremely expensive and definitely not worth it. Please don't buy from here or you'll be scammed, listen to the reviews!!

Swift, Reliable Service and a High Quality Herbal Tincture My experience of Nutriherbs is 100% positive. I ordered some alcohol free myrrh tincture on Tuesday, it was posted on Wednesday and I received it by signed for Royal Mail on Saturday. Nutriherb’s communication was faultless. I was emailed when I placed the order and again when they had sent it. The tincture came very well packaged and in a brown glass bottle - no plastic junk from this company. I’m very pleased to have found alcohol free high quality tinctures and will be ordering more as and when needed. Based on my experience, I can recommend this company. Thank you.