Anna Stewart
GBProfessional attitude Quick response to my short timeline.
Marian Colburn
GBBroken pieces of trophy The Art Trophy I ordered came broken in 2 pieces so I hotglued it together before the award ceremony.
S Wampler
GBMistake Fixed Quickly I ordered pins for a customer, and Jones sent my order to the Certificate Source. They sent 25 of the wrong pins, and when I called and explained they were needed for an even the next day, the pins we needed arrived. No questions. Great Customer Service. Mistakes happen, but rarely are they fixed this easily.
Sarah Holz
GBThe price charged was different than the catalog. I had a 2014/2015 catalog. When I got the bill some of the items were not as marked in the catalog.
Tri-Learning Center
GBPrices and service As a small business owner that works with children with learning disabilities, I find that your prices on rewards to be expensive. The cost of pins are ridiculous when you look at what they are actually made of and that they are mass produced. I believe you should not be required to purchase 100 to reduce your cost. Your shipping cost are high too. You never offer any sales either. The last time I ordered, I got the wrong thing. I ordered neck ribbons that say reading and I got red ribbons instead. I did not want to pay to return them.