I was disappointed with the outcome I have ordered from Jones for a few years now. We typically order custom red diploma covers with our name in black across the front in foil. We changed covers to black this time and was never asked about the foil color. We received black on black. The pictures on the web show all schools diploma covers in gold foil and I assumed they would be that way since I was not asked on the phone what color. I typically do re-ordering from the original order placed many years ago and was not aware that I PICK the color of the foil. When I called I was told that it was my choice in foil. It should have been communicated that way because now I have three boxes of diploma covers that I'm not very happy with.

Personal attention to a specific situation. After a miscommunication about being able to complete a purchase order transaction over the phone, the company made it right and got my items to me in time for my event. Remember a purchase order must be emailed or faxed. :)

Helpful phone operator The operator was very helpful. It was a while in between orders and she research my previous order and assisted me with my new order.

Quick and easy Jones School Supply Co, Inc. made my experience quick and easy. It took less than a few minutes and everything was accurate!

Excellent Service Reps It was my first experience ordering from Jones School Supply for our school. The service representative mad the experience painless and went out of her way to make sure that we received the best and fastest service for our order. Thank you so much for your patience with us and we will order again soon.