Dark pattern: signup to Domestika Plus Bought a course, they signed me up for a free Domestika Plus trial. I'm usually extremely aware of addons they put in my basket. This time, I didn't see it. They probably made it a dark pattern. 30 days later, they charge me $99 for 1 year of Domestika Plus, which I never used. Scummy dark pattern behavior and this was the last time I bought from them. It is telling that in their contact form "I want a refund for Domestika Plus" is actually one of three subjects you can pre-select.

The Disillusionment … It's deeply disappointing to see the use of dark UX patterns for basket placements in subscriptions. I once actively promoted this platform, but now I've ceased doing so. The realization of this practice is disheartening. I find myself wishing for a refund for all the courses I've purchased, so I never have to visit the site again. While some of the topics are genuinely interesting...

Charged me for a yearly subscription… Charged me for a yearly subscription without my consent. Company phone numbers are not in working order. I was able to contact the company (somehow) from the website and I received an email saying that I signed up for a trial (I did not) and that I could remove the subscription from my account page. There is no place to remove the subscription. I am not going to rest until this company is held accountable.

A dystopian company A dystopian company that will suffer reputational and legal losses from its actions. Yes, they charge you for an annual subscription, but the worst thing is not the fact of this, but the fact that they have no live people in technical support and are completely closed to any communication on social networks. They won't hear your request and will send you template emails dozens of times that won't help you. Also, the fact that you can't delete your payment data from their service is remarkable (their financial department deserves hell for such dark patterns) I don't need a boilerplate response under this review, better provide me with a live person who is able to hear me and conduct the refund process Domestika is a place with good courses, but now I will not recommend it even if all its courses become free for life. Its reputation has been destroyed by itself.

Unauthorised payment taken by Domestika The domestika courses are just about ok and under a £10 they are quite good value.BUT...I've just had £90 taken out of my account that I did not authorise.This was for PLUS a yearly subscription that I also definitely did not ask for.Like lots of large companies it is impossible to contact them directly.Very frustrating. I won't be using them again