MainBed
DEDark pattern: signup to Domestika Plus Bought a course, they signed me up for a free Domestika Plus trial. I'm usually extremely aware of addons they put in my basket. This time, I didn't see it. They probably made it a dark pattern. 30 days later, they charge me $99 for 1 year of Domestika Plus, which I never used. Scummy dark pattern behavior and this was the last time I bought from them. It is telling that in their contact form "I want a refund for Domestika Plus" is actually one of three subjects you can pre-select.
Sacha Juniper
GBI have just been charged over $100 for… I have just been charged over $100 for a subscription I did not sign up to. I contacted them through PayPal, heard nothing. I called the phone number that is on their website...message said to email. Emailed the email address and then received an email back saying this email address doesn't deal with this issue and referred me back to the help questions again. I am going round in circles !!!! I just want my money back ASAP!!!!
Karina Guseva
IEBilled USD $98.98 for Domestika Plus… Billed USD $98.98 for Domestika Plus without my consent I did 2 delightful art courses, but then found I had been subscribed to Domestika Plus without my permission and billed USD 98.98 on my credit card Customer service is non-existent. Beware! Keep a close eye on your credit card. Dodgy business practice!
sofie
GBBeware!!! The company charged me £95 for an annual subscription that I did not register for. I only bought a £5.60 course. I contacted them and they told me the refund button is on the subscription. But it wasn't showing and now they havent responded to my emails. I can't afford to call them so just sending regular emails hoping they will answer. This has gone on for more than a month. BE VERY CAREFUL when purchasing courses from Domestika as you may un witting be signing up for a years subscription! It is very misleading.
Emily Kelly
IEBunch of Scammers I wish I could give zero stars for this SCAM, you buy one course from them, and without your consent or authorisation they charge you for a Plus subscription with them, they will not inform you that you are part of some Plus account and they will not tell you when the "free" trial will end. You will only find out once 91 euro is taken out of your account, and that is when they will reply to all your messages with an automated response, the humans behind this company are hiding away delighted with their scam. I will let EVERYONE know what a scam this is! For anyone in a similar situation, look at the Facebook group Domestika Scam and you may find some help in your situation.