I love the cookies! I love the cookies. I've had OM/Raisin and C. Chip. I am expecting chocolate and blueberry tomorrow. I want peanut butter. I hope it works for me. My 3rd day. Been trying to loose this last 15 for 13 years. Six cookies seemed a lot bc I had gone very low calorie to lose. I started w two cookies; four cookies yesterday and four or five today. It mentioned these cookies improve metabolism. I am hoping for this. If it worked for others, it'll work for me.

Your customer service sucks!!!!!! I ordere on the 22nd of March, I called today on the 26th of March and the order had not been sent. Apparently one of the items ordered was out of stock so they didn't send the entire order. I was not made aware of this. I was hung ho to star the diet but apparently it takes 8 to 10 days to get your order. This is the age of amazon, I can get things the same day or next day, but not with our company. I asked today for expedited shipping which they agreed to so now my order will be arriving 8 days after I ordered. This is totally unacceptable. I am done with smart for life before I ever begin. Your company is the worst at customer relations.

I placed my order nearly a week ago and… I placed my order nearly a week ago and still nothing has even shipped out yet. They did, however, debit the money from my bank account on day 1. I tried to 'chat' with them thru the website yesterday and received a message saying they usually respond within a couple of hours.....I've heard nothing. Then I emailed them today to find out about shipping time....still crickets. I've always gotten their product straight from the Smart 4 Life office near me. This is the first time I'm attempting mail order. So far.....not impressed.

The SFL product is awesome. The SFL product is awesome. My favorite is the Irresistible Chocolate Chip cookies that are individually wrapped. They are delicious and healthy. I keep mine in the fridge. You gotta try this cookie even if you’re not losing weight! You will not regret trying. I recommend highly!!

Unhappy with purchase! Poor customer service! I purchased a 5 week supply of these cookies and was not impressed with the texture they aldo tasted very odd and leave a slightly oily aftertaste in your mouth. I immediately Called up customer service and requested a refund they said they can’t take them back. I do not recall seeing this policy on the website. I would have ordered online thru Costco if that was the case/. I tried calling back smart for life customer service on multiple ocassions hoping to speak to someone else and sent several emails but was completely ignored. I am only Leaving this review as this company has emailed me several times for a review of my purchase this way others can hear about my experience and reconsider when purchasing this product online. I do feel that 178.00 was a large amount to spend on these cookies:-(