Great customer serviceIf all customers services was like this, it be a better world! Great customer service! I contacted the company regarding one of my trackers cutting off for no reason. A few emails later a new tracker was being sent to me. Later that day the one That wasn’t working, started working. I emailed customer service, told them it was working and a return label was sent. When the new one arrived, simply returned it!

Very good service Very good service, the chat system very fast and at the moment they helped me, I recommend it, Abner Romero assisted me thanks

Immediate Easy Assistance Ryan spoke fluent English. So grateful. He explained the problem to me and realized the unit was not repairable. Is resending another unit free of charge even though the issue *may* have been my fault. This exchange could not have gone more smoothly and Optimus is restoring my faith in how businesses handle customer service. I wish all business models everywhere would follow this lead.

Amazing Customer Service He was very helpful. i was not sure what to do he walked me through the process. excellent customer service.

We experienced a malfunction with our… We experienced a malfunction with our tracker. I called them and they were very helpful and remedied our issue. Very happy with the customer service!