Eric was great! Our customer service agent, Eric, was fantastic! He helped us right away and fixed our problem in less than five minutes, along with helping us get s discount for all of our trackers. 10 out of 10 recommend!

Thank You:-) I am so appreciative for the professional service I’ve received with Optimus. Elise was kind enough to put my account on hold for now… I’m hoping to return as a loyal customer soon…Great Job! Thank You So Much Karen Stewart

Excellent Customer Service I had an issue where the time zone would reset by default that was 4 hours earlier than mine. The problem was fixed immediately fixed and haven’t had any issues since. I’m overall very happy with the service provided. Representative Abner Romero had it fixed within minutes. Thank you again!!

Great service Super easy and great service

Great service immediate response I use… Great service immediate response I use my tracker when ever I’m out of town and when I’m back I email them to cancel my membership they are very reliable and trust worthy thank you guys