Immediate Easy Assistance Ryan spoke fluent English. So grateful. He explained the problem to me and realized the unit was not repairable. Is resending another unit free of charge even though the issue *may* have been my fault. This exchange could not have gone more smoothly and Optimus is restoring my faith in how businesses handle customer service. I wish all business models everywhere would follow this lead.

Thank You:-) I am so appreciative for the professional service I’ve received with Optimus. Elise was kind enough to put my account on hold for now… I’m hoping to return as a loyal customer soon…Great Job! Thank You So Much Karen Stewart

Works fantastic Got my tracker around 2 months ago. Works great. Battery life is phenomenal. Only recharged it once. Just ordered and received my second device. Thanks

Excellent Customer Service I had an issue where the time zone would reset by default that was 4 hours earlier than mine. The problem was fixed immediately fixed and haven’t had any issues since. I’m overall very happy with the service provided. Representative Abner Romero had it fixed within minutes. Thank you again!!

Great service Super easy and great service