Kylie Bowie
GBCan’t fault it! I love my myzone it really motivates me to put more effort into my work out. Watching the MEPS go up boosts me! I’ve had a few issues where I’ve needed help and the customer service has always been quick and helpful resolving my issues.
D I
GBPRODUCT WONT HOLD CHARGE AND NO CUSTOMER SERVICE We wrote them on Feb 19th, finally got a response back from Abbie (weeks later) and she asked us to confirm shipping address but then never wrote back or sent the replacement. Then we wrote to myzone again and Gie responded, asking us to do all these tests. We completed the test and the item still doesn't hold a charge and now no response from Gie. I agree that they are trying not to cover replacements. DO NOT BUY THIS PRODUCT!!!! NO CUSTOMER SERVICE AT ALL. UPDATE: we responded to the email address that that myzone left in the response to our review. We sent a copy of all communication to them that we had with Abbie and Gie. They talked about what each individual should have done and how they plan to use this to train customer service. We received the replacement within days of writing the review. Appreciate the help in getting the replacement.
Sarah A.
GBReliable HR Tracker MyZone provides a reliable way for me to track my heart rate during planned workouts*. I like that I can virtually cheer on my connections. I like that I can compare workout-to-workout, month-to-month, and year-to-year what my output is/was. *I don't always put it on if I decide to do a quick core or yoga or pilates session, but I do use for my longer cardio/strength stacked workouts.
Anthony Norris
GBAwful customer service.. Awful customer service... Happy to take your cash, but the after sales support is woeful. Currently waiting 7 days for a reply to my message - 3rd separate time I’ve been in touch to resolve the same issue. Shame, because the heart rate tracking is actually really helpful.
Vince
GBEasy to Use Wearable for You & Friends It's an easy to use wearable. The device lets you track your activities duration and the heartrate keeps track of intensity. Join challenges with friends or run it solo. It's a good device and helps encourage consistency with your exercises and has some fun community features.