As one of the previous reviewers stated… As one of the previous reviewers stated this would have been no star review but not able to choose that. It has now been almost 2 months dealing with this matter with Plesser and we still don’t have a functioning cooktop. It arrived not working properly but we were told “it’s now under warranty” so there was nothing they would do. We waited for 2 weeks for parts to be ordered and when they were installed one “new” part didn’t work so now we are waiting for more parts for a brand new cooktop. I find it very interesting that Plesser wil respond to a positive review but not a negative.

Communication Thank you for keeping me informed every step of the way. You made it painless from initial call with Mike to delivery and installation with Kyle who did a great job Thank you

Exceptional! From the moment Eric, Plesser’s salesman approached me in the store, to the moment my GE Profile Washer/Dryer Combo was delivered, my experience was fantastic. Eric was informative without being pushy, and guided me through each step of my purchase and delivery date. How can I say enough about my driver/deliverer, Kyle? He was exceptional; polite, thorough, and careful as he moved through my house, and he brought in a very heavy appliance all on his own, which I didn’t think could be done by one man. I’ve used Plesser’s before, and they are now my “go-to” for any household appliance.

Ordering procedures went Very smooth! Ordering procedures went Very smooth! However, I am currently waiting for delivery instructions and timing. The order was placed on April 13, 2024.

New Fridge My old fridge was disassembled and removed. The new one was carefully installed. The 3 guys were pleasant and professional.