Excellent customer service!!! Excellent customer service & communication! Eric went above & beyond to help me in choosing my new appliances. I had such a positive experience from beginning to end. I am so excited to start using my new appliances. Outstanding service 10/10 will recommend everyone to order from here

THE MEN DIDN'T USE THERE BRAIN THE MEN DIDN'T USE THERE BRAIN, TRYING TO GET REFRIGERATOR THRU THE DOOR.

Emily was a pleasure to work with Emily was a pleasure to work with. Ordering over the phone for a major appliance is stressful but she answered all my questions and called me back in a timely fashion when I left her a voice message. Still waiting for the delivery of the appliance as I ordered it earlier in the week, crossing my fingers all arrives without damage.

Mario P I had the pleasure of working with Mario Perez to get some amazing deals (and financing) on a refrigerator, (2) dishwashers and a washer and dryer. He was prompt, friendly, helpful and overall very nice to talk to. We can't wait for delivery!

Poor service and communication Plessers stated they had a dryer in stock that they did not have, which is what caused us to order from them instead of a local retailer or big box chain, which did not have our choice of dryer in stock. When Plessers realized they didn’t have our dryer, we received a call from Mike who stated we could cancel our order or wait until the dryer was in stock, and that we could change our minds at any time. We eventually changed our minds and called the direct line to Mike that we were asked to use to cancel our order. After not hearing for four days, I called the general Plessers line and was told the item had shipped and that the order could not be cancelled without a return shipping fee. Days later I received a notification that my dryer had shipped. the associate was either wring about the ship date, or Plessers order status has lagged by two to three days. I called Plessers a third time and reached customer service, which insisted orders could only be cancelled in writing before an item shipped, which directly contradicted the instructions we received from Mike to call him directly to cancel our order. Today we have not received our dryer still in spite of the final mile service, AM Transit, having received our dryer four days ago. We have not even received a called from AM to schedule our delivery.