The air purifier itself seems great but... The air purifier itself seems great: very quiet and so far, effective. However, there were no aromatherapy pods included as described in the accompanying material. I checked to see if they were available online and found that they were hard to find and quite expensive. Therefore, I feel I was overcharged for this item.

Order didn’t arrive - but all is well! My order didn't arrive because they do not deliver to PO boxes, which I either missed or wasn't alerted to when I placed my order. All was explained and tips were given for a more satisfying outcome. Emails were prompt, kind, and professional.

I am happy with Venta I am happy with the product. This makes the fourth airwasher. The ordering process was quick and easy. Delivery time and updates were great as well.

Good experience for the most part Venta used to offer a 10 year warranty for their humidifiers, but now only offers a 2 year warranty. This drastic decrease in warranty support may have implications about their product or business practices. Received my LW45, filled it up (note that the water line can be considered vague unless someone has looked through the manual) but it didn’t start initially after pressing the power button, and I had to open it up and plug in a loose cord. Fortunately, working on Venta humidifiers is an intuitive & easy task. Seems to work fine and does what it’s supposed to do. The sound it makes is strangely calming.

Venta is the only choice Venta is the only product I have found to humidify my music studio. Instruments are very sensitive to humidity. My Venta LW45 is able to keep it at a constant 50% plus it cleans the air.