MAGFAST goes the extra mile in customer service!! I was having a problem with registering my Heathrow luggage (which I adore, by the way). I was so very frustrated because I was so excited after opening it up and seeing the lovely surprise inside!! MAGFAST does go the extra mile when servicing their products. My problem was resolved and I am a happy camper - I mean soon-to-be traveler!!

I'm a fan from way back I'm a fan from way back! My wall chargers still work and I love them and Seymour's concept. During the first crowd funding, Seymour was updating investors and asking for feedback almost on a daily basis. His conscientious efforts then have made it easy for me to choose to support his endeavors now. The magnetic connections are a fantastic upgrade to his products and I, too, believe it to be the future normal. Thank you, Seymour, for your ingenuity, perseverance and hard work!!!

MagFast for the win I love all the MagFast products. Being a crowd funded company is especially hard because of the development and production hurtles. MagFast has done a great job of keeping us in the loop on manufacturing and production challenges and breakthroughs. I just received my Heathrow Pro. It is stunningly beautiful and the craftsmanship is beyond expectations.

Missing Some of the Order What I ordered, and paid for, never arrived. I did an add-on order to my pre-order. I received only part of my pre-order and none of the add-on. I've not pursued action because you said you were working on this. So I'm still waiting. I like what I've received so far and would like to enjoy the rest.

1.The Quality of the Products are… 1.The Quality of the Products are amazing !. 2.The service is excellent albeit it does take time to respond right away,but the concerns get addressed effectively. 3.However Need to improve the back order situation. Would highly recommend all the current products in the market.