Prompt lifetime warranty as stated When I purchased my cell helmet tempered glass screen saver last year, I was told to save my receipt and it came with a lifetime warranty. It was so easy to go to the website and complete the procedure. I promptly received confirmation and shipping notices. When I received the wrong size - I chatted my problem and was notified that I will receive the correct one soon . I am happy and highly recommend this company.

Had a charging block with a short and… Had a charging block with a short and is under cell helmet lifetime guarantee. Went to US Cellular and they filed the claim for the replacement immediately only paying for the shipping charges. Got immediate notification the product was being shipped by cell helmet. Couldn’t be more pleased since this product lasted almost 7 years.

Cellhelmet is just a ploy to get your money and not actually cover your product when it fails This is specifically related to Olive Bridge Fianancials lack of QA and poor customer service. Purchased a phone screen protection plan through this company. When uploading the evidence to the app, I inadvertently sent a picture of myself due to the poor usability of the app. The company stated my claim was denied due to this, even after providing them with the intended picture and the timestamp of when this photo was taken. This company is not standing by their protection plan that I purchased.

Customer service is very responsive Customer service is very responsive I couldn’t be more appreciative of all the help I received in deciding what to purchase. My only complaint would be there isn’t enough options for coverage for the back of a phone. I wish they made a liquid glass for the back screen but I was happy to find out that the case would cover the back. Overall love this company

Damaged USB Cord I purchased a USB cord from a local Verizon store in my neighborhood. After using it for about three weeks it broke. Instead of simply giving me a new USB cord, I was told I would have to contact the vendor Cellhelmet. They were quick to respond and after looking at pictures of the damaged USB cord and my receipt they agreed to send me a new one and waived the shipping charges. Excellent customer service!