Cristy Spencer
GBSo thankful for this company and service I have dropped my phone a ridiculous amount of times and not sure why I have such bad luck now! The cellhelmet tempered glass protection has protected my phone. It did eventually crack but customer service is beyond wonderful and so quick. New cover on its way already I won’t use anything else. Happy to write a review and get the word out. You won’t be disappointed.
Kim Daniel-Richardson
GBI would like to say that I have never… I would like to say that I have never had such incredible customer support like the gentleman that helped me. I was having difficulty registering my product and not only did he reach out to me and called me; he also sent me an email and walked me through the process. I told him that he could give classes on businesses giving great customer service because it’s rare these days to find someone that wants to be helpful. I would rate him 100 out of 5 if I could. Fantastic and much appreciated!! Kim Daniel-Richardson
Amanda Klunk
GBCellhelmet is just a ploy to get your money and not actually cover your product when it fails This is specifically related to Olive Bridge Fianancials lack of QA and poor customer service. Purchased a phone screen protection plan through this company. When uploading the evidence to the app, I inadvertently sent a picture of myself due to the poor usability of the app. The company stated my claim was denied due to this, even after providing them with the intended picture and the timestamp of when this photo was taken. This company is not standing by their protection plan that I purchased.
Allan
GBGood Quality Received quickly. Product is as described. Quality seems very good, time will tell.
GENE KALININ
GBPurchased a new smartphone and screen protection Purchased a new smartphone and cellhelmet to protect the screen. It’s been three days since I bought it and still can’t register cellhelmet. I’ve emailed many times and they respond with needing to complete info on a link after which they tell me they’re on it. I was told I need to follow up with cellhelmet. I’ve been in contact with Aaron who hasn’t helped at all. Why do I need to go through all this to register the product for a warranty?? It’s BULL!!!