My complaint is actually with ZLine… My complaint is actually with ZLine more than the Range Hood Store. Shipping was fast. The price for the ZLine microwave trim kit is ridiculously high for what you get. Also, the installation instructions were very difficult to follow and I am very handy. Lastly, the trim kit only works on a very limited opening, I had to modify the kit to fit in the space for the microwave. A trim kit should allow for various opening sizes, this one does not.

Purchase Review I have purchased a couple of Zline appliances from The Range Hood Store and they have always been very nice and easy to deal with. I have interacted with both customer service and inside sales. Shipping and delivery has always been fast and on time.

The range hood is great The range hood is great. The delivery people were careful with the package. The delivery truck had a refrigerator that I did not order.

Outstanding old-fashioned service Outstanding! I am not a professional online purchaser. My wife takes care of that stuff. But this one I did and my experience was excellent. Ordering was simple, fast, and very efficient. I received emails daily confirming my purchase and expected delivery dates. Delivery was prompt and both boxes arrived without a crease or dirt on the boxes. I unpacked everything and all parts were there in factory fresh condition. I am very impressed with The Range Hood Store and the high standards of service their employees demonstrated to us.

Outstanding product and customer service… Outstanding customer service and very nice quality products - purchased numerous product for use in a new house - extremely please with everything. Prices are very good and shipment/delivery quick. Excellent company that I don’t hesitate in recommending (I don't normally write reviews, but Zline is exemplary)