Sales person knew exactly what I… Sales person knew exactly what I needed, told him I could not find it online. Have already received the crown molding. Was ordered within five minutes after speaking with him, thank you.

Deceptive practices! This company stated an extension was… This company stated an extension was necessary. If you had a nine or 10 foot ceiling for a hood vent. Want to purchase then install I realize the extension was not necessary and called to return it just to find out the policy was not to take back extensions. I felt this was a very deceptive policy just to sell more product

Outstanding old-fashioned service Outstanding! I am not a professional online purchaser. My wife takes care of that stuff. But this one I did and my experience was excellent. Ordering was simple, fast, and very efficient. I received emails daily confirming my purchase and expected delivery dates. Delivery was prompt and both boxes arrived without a crease or dirt on the boxes. I unpacked everything and all parts were there in factory fresh condition. I am very impressed with The Range Hood Store and the high standards of service their employees demonstrated to us.

Too Much Stuff When I went to checkout, I noted that I had inadvertently included two crown molding kits. I attempted to remove one kit by reducing the quantity to zero. The checkout reflected the reduction and showed a total price of $1,008 plus taxes to be determined. I then went through the checkout procedure, thin king my order was satisfactory. When the order summary was posted, there were two crown molding kits and a cost 0f $1118. I immediately e-mailed the company noting that I o only wanted one crown molding kit. To no avail. I received two. Just to rub my nose it this extra $90 plus tax, the next day the hood I ordered was reduced in. price substantially. That's the way it goes - I needed to order the hood ASAP and couldn't wait for sales. I didn't need, and don't want two crown moldings. The in ability of RH to correct this fiasco is frustrating.

My sales guy was absolutely fantastic My sales guy was absolutely fantastic. He was patient, diligent, went above and beyond to procure extra information and guide, which item I wanted I needed. And he must’ve worked some magic in order to get it delivered five days before we were worried WKSU it would take! Please give that guy a raise because he’s very very good!