Got the job done right I used to trade my devices into Best Buy, or a carrier, but it makes way more sense to sell them online. BuyBack Engineer was a good service. They offered me a fair amount for my iPhone SE 2020, and the process was pretty simple. Only thing that could be a little better is their communications system, but after a call to their office they fixed everything and sent the money, and threw in $5 extra for the inconvenience. Will be using their service again.

Seamless and efficient process! BuyBack Engineer was seamless and super fast! Got a great deal for my old iPhone and the process to exchange was so easy. I received payment within an hour of my device being delivered. Would 100% recommend this service/use them again!

Overall great experience - long delay in payout The overall experience was great. However, I deduct 1 star because the whole process took almost 2 weeks. BuyBack Engineer advertises with "payout the same day we receive the phone". In my case, it took approximately a week between my phone being delivered to BuyBack Engineer and the money being sent to me. I understand that with the release of the new iPhone, this company might be overwhelmed. But then don't promise something you cannot fulfill.

Very happy. Would recommend/sell to BBE again BuyBack Engineer offered me $50 more than the next best offer for my 4 iPhones. I was suspicious at first but I read these reviews and emailed with the owner and decided to send him my phones. Very happy with that choice and the process. He did revise the offer due to phone/battery condition, but I asked him if he would match that 2nd offer I had and he did. So, overall, very happy with the process and would sell my phones to him again.

Sent my phone in on 4/4/22 Sent my phone in on 4/4/22. It has now been more than the 15-30 days they said it would take to get me my phone back due to ceasing their operations (e-mail received 4/15). I am probably not going to see my phone again, but I will be sure to file what i can with police dept in TEWKSBURY, MA as well as the MA Attorney's general office.