HIGHLY Recommend OneSim Card After conducting extensive research for a reliable phone service while traveling internationally, we chose OneSim Card and couldn't be happier. We started the service 7-8 years ago with hard SIM cards. This year. I decided to try their eSIM in one of our phones. Customer service provided by Gino was "Top Notch" in resolving a couple of issues in a timely fashion. Gino stayed in contract throughout the process, ensuring all technical issues were resolved to our full satisfaction. We're installing their eSIM on my wife's phone now as well after piloting on my phone. The eSIMs will reduce the number of phones we have to carry for travel for safety and communication purposes. We highly recommend OneSim Card!!!

One sim customer service is very good One sim customer service is very good, no need to wait, just dial from your mobile to customer care, and within one minute you will receive a callback. All problems were listened to very carefully and they were resolved instantly. last 7 years I have been using this service in various countries whenever I travel. No need for a local country number to dial someone.

I gave 5 stars for the help we received from Gino I gave 5 stars for the help we received from Gino over the phone. He was very knowledgeable about how the SIM card functions and explained everything well. He made suggestions about data plans based on our specific circumstance and told us about how to get the most savings for texting etc. We haven't used the card yet so this 5 star review is only based on the great customer service that we received from Gino. Thanks!

Unreliable Service As a long time customer, OneSimCard has provided marginal service for many years. It is definitely not what a cell phone user needs. When their service stops working properly - - you report the problem to them, and they give you a run around at fixing it. All of a sudden, their service magically starts working saying it's not their problem. Users should not have to put up with this kind of response. Users need reliable service. Don't use OneSimCard, Ken

Excellent customer service Thank you to the customer service folks David and Andrew - good information and details on what is the correct sim card for my trip. Thanks also for expediting shipping. Well done OneSimCard.