Promised $120 by this website. Was paid $30. Believed the great reviews of this website to trade in smartphone. Went through the online form to get a value of $120. Mailed it in. Was told they were paying only $30 because of "scratches". The online form did not mention anything like this and the phone was certainly ok to use. So it seems unless your phone is in perfect pristine shape they won't pay the full amount. Won't do any business with this company again in the future.

Always a great experience I’ve worked with Cell4Pets twice now and each time I’ve had a great experience. Their customer service is excellent and very responsive! I’ll continue to work with Cell4Pets and will continue to refer family and friends.

A+ Service Aside from their pledge to donate money to a great cause, they paid the most money for my device and had fantastic customer service. From the time I shipped my device to getting my payment on PayPal was about a week (and this was around new iPhones getting released, so probably a high-traffic time for their business). They answered all of my questions, were straightforward, and the entire experience was hassle-free. I’d recommend this company to anyone!

Pixel XL trade in I was apprehensive in the beginning, however this experience blew my mind. Easy and transparent process. The company was responsive to all questions sent during the process. I highly recommend if you are seeking to trade in your phone. Thank you, and I will certainly utilize again in the future.

Helpful customer service and good experience Modification to previous comment. Rich from the customer service team was very helpful all time. He kept a good track of email and order status. The prior email delivery issue was solved as well. Sold three devices to them recently. And will come back in the future when I need to replace electronics. Hope to be part of their endeavor of supporting animals. Great merchant!