David Jackson
GB$3500 projector was in stock… Said the $3500 projector was in stock on the website. Took 4 days to find out it wasn't in stock actually for another 4 months. Took another 5 days to get a refund. Also never received an order status email when I first placed the order. Horrendous experience!
Rick
GBResponsiveness and ship out time was… Responsiveness and ship out time was great. However, you might check with other shippers. FedEx was supposed to deliver my projector in 2 days. I would have had it on Friday and could have had it installed for Sunday Services. instead they lost it in Memphis and I didn't get it until Monday after calling starting Friday to find it. Never have had a problem with UPS.
Kevin
GBEasy ordering/great service Very easy process and helpful customer service. Product arrived on time and good condition. They were exactly as described and fit our projectors. This is an important concern as we've found this not to be the case with some lamp vendors.
Luisa Miranda
GBIncredible Customer Service Projector SuperStore had the product I wanted at the price I wanted, which was great. But much more importantly, when there were problems with shipping, their whole team was incredibly helpful and communicative and eventually got the product to us. I have rarely encountered such patient and dedicated customer service. Thank you.
chris
GBA great team Matt Crossman was a great help with my question about the monitor and getting my order ready. Carla Gamboa has kept me up-to-date on where my package is and any questions I had on the shipping. You have a great team in both of these people