Roxana
GBI purchased the gweike laser machine I purchased the gweike laser machine. My shipment was delayed about a month and couple of weeks but I knew that while purchasing. I was so pleased to find out I received samples to practice on with my shipment and I was satisfied with the communication from 3D wholesale and DHL. Overall, I appreciated my experience and can’t wait to play with my laser machine!
align
GBNot anymore, These guys have to be the best I ever… By below rating was true, now not so much.. I am not a happy Camper, and i think they seem to stall at their promise, at first it seems great, till you learn they sold something that is mis represented and they they take there time trying or dealing taking care of you..as they promised..Now it will take along time to get approvals to get a refund? Why? lol..whats up with that? before they told me what I wanted to hear, so that is what I left what I said in the beginning, I will be lucky to get my money back it seems, $3k!! but I will use my apple card to fight them.. These guys have to be the best I ever seen in customer service, always there to answer questions, and on the ball when it comes to your order..above and beyond..
Mak Sim
GBGreat purchase experience Great purchase experience. Fast delivery. Well packed. Didn’t use product yet, but hope it is working :)
Spark
GBYou guys were fast on getting my… You guys were fast on getting my printer was unbelievable ty I only have one problem the 3d printer after a month broke down not your fault it was the artillery people
Michelle
GBMy shipping issue was ultimately… My shipping issue was ultimately resolved; however, when given an initial tracking number, I found out a week later that it never actually shipped. Customer service encourages email correspondence, which is fine but when on the phone with a service representative, I do believe that there is a customer service responsibility to solve problems in real-time with a real person on the phone.