Medical MJ patient
GBGreat prices and quick shipping Great prices, quick shipping. No major issues encountered. My only complaint is the lack of shipping options as USPS is horribly unreliable. I had to chase down the driver because my tracking number incorrectly said my package had been delivered days prior. USPS is horrible.
James McGraw
GBThere were problems, but Vapor.com made it better… After my first vaporizer was inoperable when delivered, it was replaced with a better model. There was a mix-up with getting the replacement to me, but now everything is great. The new vape works like a charm. Because of the temperature settings, my experience has been/is beyond my expectations.
mrgreen
GBSpent over 300 dollars on a order with… Spent over 300 dollars on a order with this company. Item still has not shipped after a week. No response from customer service after week of trying to get ahold of them. This includes two and half hours on hold. Two emails. Company not opened stated hours either and there chat options are suspended due to covid. Filed fraud charge with bank to get my money back. On your website it states, Our team is working tirelessly to ensure rapid order processing times with same day shipping for most orders placed Monday through Friday, before 2PM EST. IF THIS IS NOT YOUR BUSINESS MODEL ANYMORE DUE TO COVID OR BAD MANAGEMENT. PLEASE UPDATE YOUR WEBSITE TO SET THE EXPECTATIONS FOR YOUR COMSUMERS!!!
Lalo
GBThough I received my PAX 3 basic kit… Though I received my PAX 3 basic kit missing everything but the actual vape, I presume this error happened on the manufacturing end and vapor.com was not to blame. Gabby was incredibly helpful in rectifying the situation, analyzing various ways for me to most quickly receive the missing parts. By the end of our discussions she had created a fair as well as generous remedy to the situation. I appreciate this high level of customer service hugely. Well done, Gabby!
Danial Safvat
GBTRSUT!!! You'll be safe buying from them. You'll be safe buying from them. The product was marked as delivered by USPS but I didn't find it anywhere, so I contacted them, and they opened an investigation into it, followed up with the USPS to get this investigation going, and in the meantime, they issued a full refund as the product was out of stock now. Very considerate, timely support team, and great customer support. I'll be buying it from them again because they've been amazing.