Chuck
GBReminds you why Amazon is still king online Placed the order on the 22nd, on the 25th when I didn't have any shipping updates I emailed support asking when it would ship. On the 26th I got a "ship notification," but it was just that the shipping label had been created - "USPS Awaiting item." Didn't actually get dropped off with USPS until the 28th. Never got a response back from support. I don't mind something taking 2-5 days to ship but waiting six days for them to PUT IT IN THE MAIL really burns me up.
Chris Wozniak
GBDelivery on time Time from purchase to delivery was very reasonable and since the product is working well, I have had no need to contact the company for any further service. The Air II has performed well and is an upgrade from the usual pipe and flames. Much less harsh!
True Blue
GBNot safe Not safe, I would give no stars if possible ordered a vape paid for next day delivery five days later nothing has arrived. They don’t answer the phone don’t bother leaving your phone number for a call back because they don’t call back. They don’t reply to emails… scam took my money but received nothing
David Hedrick
GBOld Head This is the 3rd one of these that we've purchased. One reason is the affordability and another is simplicity. From one of the old heads at 63 you don't need all the bells and whistles. Bells and whistles are just more complicating to some of the older folks. One problem and a big one to me is the replacing of the screens. Overall it has always been a hit with me. Thanks for the opportunity to speak.
Christopher Matthias
GBGabby was great Gabby was great. She took the time to understand the problem and propose reasonable and generous solutions. She was calm and knowledgeable and explained things through her troubleshooting process. I've been pretty frustrated up to this point. Gabby made me feel much better about the company. Good work, Gabby!