I ordered 3 cart vapes I ordered 3 cart vapes, one of them wasn’t working, they didn’t even ask me to return the damage one, n just sent me another one instead!! GREAT PRODUCT, GREAT CUSTOMER SERVICE

I'm giving this a hard review due to… I'm giving this a hard review due to the toggle button getting stuck sometimes. It's a good product but fixing this issue would make it great even with the year warranty already included.

Order got lost in shipping, but excellent customer service fixed the issue. Original: Unfortunately after a few weeks my pen never came and USPS stopped tracking my order 2 weeks ago. Edit: However, not long after my original review, customer service promptly contacted me and were able to ship me a new pen. They were extremely helpful in getting this situation resolved so I highly recommend using them, seeing how helpful they were. I'm assuming this was a one-time shipping glitch, since the other 3 pens I ordered had no issue. I will continue to order from them in the future.

received the unit quickly received the unit quickly, and went to charge it like the instructions stated, but found it real hard to insert the cable into the charging hole. Did finally get it in there and charging now.

Overpriced piece of electronics The unit was advertised as (paraphrasing) "it will not dry out your flower" which it does. It is probably fine for turning your kief into a more potent substance but it might be too dry to do anything with it. It also advertised it concentrated (again paraphrasing) the effects. Also not to any degree worth noting if you're smoking flower because the temperature range of the 'glow' does virtually the same amount of decarboxylation. Over priced piece of electronics.