Ampere customer service is top Customer service staff super helpful and understanding of issues I had with one of their products. Without hesitation they sent me a new product after very few steps of verifying that my defective product was under warranty. Super recommended company for the products and after sales service offered to the customer.

Customer support is excellent Customer support is excellent! What ever I asked or needed, they have replied at same day.

Poor customer service, ignored my requests on purpose. I have been a loyal customer to Ampere for 3+ years and crowdfunded many of their products. Last year in September I bought an item on their online shop, weeks and months went by without shipping. I asked for a cancellation and reimbursement mid-March, and after them asking me twice over the course of two weeks if I was sure of my decision, and me sending 5 emails asking for cancellation, guess what, the item has shipped? What a surprise! They waited 2 weeks for the item to ship so they couldn’t cancel it anymore. I needed that money back. I am never buying from Ampere again.

Futuristic company with outstanding customer service Ampere Tech is definitely ahead of its time and I have a feeling these guys are going to be one of the top names. I have not received their epic Dusk sunglasses I ordered so far but the experience with their customer service team was outstanding. Despite the heavy inflow of orders they were able to assist me with every query I had promptly and proved Ampere really cares about their customers!

Don't send product + Worst cumtomer service I've been waiting for my order for one and a half month while I'm writing this review. I've informed their customer service that I want to cancel the order and get a full refund as soon as possible and still waiting for their reply after days. There's no live chat service and also they don't send you as they advertised. I'd suggest to AVOID shopping on this website at all cost