Buyer beware Like many others, I have been getting the run around on shipping delays. I was told that my original orders (41313 and 41888, ordered 5 weeks ago) couldn't be filled because they were out of stock in the color I chose. So, like a fool, I placed an additional order for an upgraded model based on a promotional email that promised 2 day shipping and, in BOLD PRINT, "in time for Christmas". My mistake was assuming that they meant Christmas, 2023. I have not received an email with an order confirmation for the second order, and have met resistance in canceling the original order of 'out of stock' items. When I call their customer service line, I get a message that they're "out of the office". I honestly can't review the product, (which may be the best thing ever, but so far has appeared to be invisible after 5 weeks), but due to Ampere's woefully pathetic shipping issues, I cannot in good conscience recommend buying from this company.

Ampere customer service is top Customer service staff super helpful and understanding of issues I had with one of their products. Without hesitation they sent me a new product after very few steps of verifying that my defective product was under warranty. Super recommended company for the products and after sales service offered to the customer.

Ampere Tech, This company is a scam This company is a scam, pre-order Dusk sports in March 2023 and was told they will be ready by July same year. Asked for an update and they kept postponed the dates to October, then November then Spring 2024. Today April 27 a year and a month later still no sunglasses and no refund. Becareful guys Ampere Tech is a scamm. UPDATE: Yes you are a scam, my order is #36421 placed on March 29th 2023. A pre order should be ready 4 months after i place the order and it has passed 1 year and one month. There are more people complaining. So please, do not say is not a scam, be cause it is.

Worst experience ever but they made up for it I ordered from them 3 months ago and they still have not sent it. I've sent them more than 20 emails and they just keep giving me excuses like their inventory is low etc., though they keep on sending me advertisement that I needed to order from them. I tried to cancel in November and they had just sent me an email this December that it was already being shipped. They used the worst courier which is 4PX so I doubt I'd ever get my order from them. This is the worst experience I've ever had shopping online. Order #39496 My previous review was due to frustrations that my order took so long. But ampere did good by sending me a free pair of sunglasses that they already have in the Philippines while my order was still in transit. The only thing is that they also promised me a 40% rebate which I never received but their customer service people that was based in the Philippines took care of my dilemma of not having my order before christmas. Thanks Ampere for listening to your customers.

Aged 80 first electric bike Aged 80 I was having difficulty riding my cycle as hills and wind were making life difficult. Walked into Eastgate Cycles , Gloucester and Graham suggested an Ampere DeLuxe 700 bike. Collected today in a rainstorm so was given a cup of coffee to wait it out. The instuctions were clearly given and explained fully. I set off home with some nervousness but I needlessly worried as the bike whizzed me back home via a hill I struggle on without me barely having to pedal. New days yet but so far would recommend Eastgate Cycles and this bike.