Ampere Tech, This company is a scam This company is a scam, pre-order Dusk sports in March 2023 and was told they will be ready by July same year. Asked for an update and they kept postponed the dates to October, then November then Spring 2024. Today April 27 a year and a month later still no sunglasses and no refund. Becareful guys Ampere Tech is a scamm. UPDATE: Yes you are a scam, my order is #36421 placed on March 29th 2023. A pre order should be ready 4 months after i place the order and it has passed 1 year and one month. There are more people complaining. So please, do not say is not a scam, be cause it is.

After 3 months, the glasses wont charge at all I ordered the ampere glasses (Dusk Lite). The order was quite on time. I used the glasses and noticed, the battery life is quite abnormal. it would hardly stay charge for an hour. i wrote about it to them and they infact sent a replacement. I was quite happy with the support. However, the actual issue of battery still remains. I did not use the glasses for like 45 days coz of travelling. As soon as i came back, i kept the glasses for charging but it wont charge at all. I do not see the charging indicator light also. I would like to mention that glasses did not move from my house. Update:As i mentioned before, they have an excellent support team. They sent me a replacement and it is working fine.

Buyer beware Like many others, I have been getting the run around on shipping delays. I was told that my original orders (41313 and 41888, ordered 5 weeks ago) couldn't be filled because they were out of stock in the color I chose. So, like a fool, I placed an additional order for an upgraded model based on a promotional email that promised 2 day shipping and, in BOLD PRINT, "in time for Christmas". My mistake was assuming that they meant Christmas, 2023. I have not received an email with an order confirmation for the second order, and have met resistance in canceling the original order of 'out of stock' items. When I call their customer service line, I get a message that they're "out of the office". I honestly can't review the product, (which may be the best thing ever, but so far has appeared to be invisible after 5 weeks), but due to Ampere's woefully pathetic shipping issues, I cannot in good conscience recommend buying from this company.

No reply I ordered on 27 of November 2023 and until now it’s not fulfilled. They don’t answer email nether their chat box. I even tried twitter (X). Still nothing. Worse experience I had on online shop. Order number 41930. Edit: Yes you’re right when I emailed on working hours again you respond to me in 24 hours. But when I sent email on respond of your automated I wasn’t answered until I made a new email the next day. So this edit is for people who need help. Email them on their working hours only. I panicked as nobody answered me in the chat. Also there was no cancel order in my profile. So I thought it was a scam. My apologies, they respond fast enough in their working hours. Which is during weekdays from 9PM EDT - 6PM EDT. I’ll give 4 stars just because of the rollercoaster of emotions.

I wanted to express my heartfelt… I wanted to express my heartfelt gratitude for the outstanding effort and support provided by the team. Their prompt response and assistance in resolving my concerns with the product were truly commendable. I highly appreciate their dedication and commitment to ensuring customer satisfaction. Their exceptional service has left a positive impact on my overall experience with the product. I am extremely satisfied with the Dusk Sunglass product, and I couldn't be happier with my purchase. It deserves a well-deserved 5-star rating for its outstanding design, exceptional comfort, and superior UV protection. Highly recommended! I acknowledge and recognize their excellent work. Once again, thank you for your support and assistance. My gratitude goes to the entire team for their exceptional efforts.